Booking Terms and Conditions

 

General Bookings

• All bookings are allocated a 2-hour timeslot, if you would like a longer timeslot please contact us directly.

• If you are running late and have not been in contact with us, we will hold your table for 15 minutes only.

• We reserve the right to allocate your booking to any table within the restaurant, however if you have a specific table or section you would like to sit in, please write this in the Booking Notes section and we will do our best to accommodate you.

• Please bear in mind that any rudeness or abusive behaviour towards our staff will not be tolerated and you will be asked to leave. Failure to follow our direction will result in Bedford town centre security or the police being called.

 

Deposits

• Deposits paid may be redeemable against the final bill at the time of your booking.

• If you fail to show to your reservation or fail to notify us of any cancellations at least 72 hours before your booking, we could be liable to charge up to £10 per person cancellation fee.

 

Tickets for Events

• Tickets for specific events may be available to purchase through our website or online booking system.

• Tickets are sold on a first come first served basis.

• Any tickets sold are non-refundable.

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Group Bookings

• Bookings of 7 or more guests will be required to pay a £10 per person deposit.

• The booking will not be confirmed until the required deposit has been paid in full.

• The deposit paid will be redeemed against your final bill.

• If you fail to show to your reservation or fail to notify us of any cancellations at least 72 hours before your booking, we could be liable to charge up to £10 per person cancellation fee.

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Bridges Bottomless Weekends

• A £10 per person deposit will be required at the time of booking.

• The booking will not be confirmed until the required deposit has been paid in full.

• The deposit paid will be redeemed against your final bill.

• If you fail to show to your reservation or fail to notify us of any cancellations at least 72 hours before your booking, we could be liable to charge up to £10 per person cancellation fee.

• Bottomless drinks will be available for 90 minutes only.

• All guests on the table will be required to choose the Bridges Bottomless Weekend option.

• No guest under the age of 18 will be permitted on the table.

• Only one glass per person of included bottomless drinks shall be allowed on the table throughout the 90 minutes bottomless.

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Afternoon Tea

• A £10 per person deposit will be required at the time of booking.

• The booking will not be confirmed until the required deposit has been paid in full.

• The deposit paid will be redeemed against your final bill.

• We require at least 24 hour’s notice to prepare an Afternoon Tea booking.

• Please write in the Booking Notes section how many Standard, Vegetarian or Children’s Afternoon Teas you require for your booking.

• The £5 Glass of Prosecco Options applies to your first glass of Prosecco only.

• If you fail to show to your reservation or fail to notify us of any cancellations at least 72 hours before your booking, we could be liable to charge up to £10 per person cancellation fee.

 

Blue Light Discount

• 15% off Food and Drink, every day of the week.

• Offer only applies to Blue Light Card Holder.

• Cannot be used in conjunction with any other offer, including set menu.

• Cannot exchange this offer for cash.

• You must be registered on the Blue Light app to claim the discount and able to show your verified account to your server

 

Allergen Information

• If you have any food allergies, intolerances or sensitivities please let us know at the time of booking and please confirm this with your server on the day.

• We have detailed allergy information available, please contact us for further information.

• We must inform you that our food is prepared in kitchens where allergenic ingredients may be present so we cannot guarantee that anything is 100% free of allergens at all times.